SMS to 4129 — the “Surname History” Scam That Costs 53 Hryvnias

Category: Money
Posted: November 21, 2011
Author: Antonio

Scam alert! Want to learn the history of your surname — and lose some money while you’re at it, and not just 30 kopecks? Then send an SMS to the short number 4129.

SMS to 4129 — the surname history scam that costs 53 hryvnias

An SMS to 4129 costs about 53 hryvnias, not a couple of hryvnias as the website makes it look.

How I checked

I took an old SIM card with 70 kopecks left on it and tried to send an SMS to 4129. Of course, the message didn’t go through — there wasn’t enough money on the account. With more money on the balance, 53 hryvnias would have been charged.

How the scam works

  • The website promises a “history of your surname”, a “family book” or a “search for data on anyone” — address, contacts, occupation. To “log in”, you’re asked to send an SMS to a short number.
  • The site looks respectable, sometimes even with the state coat of arms, while the real price is written in small print at the bottom of the page.
  • If the SMS “doesn’t send” to 4129, they suggest trying 4128 or 4127 — numbers from the same scheme.
  • Whatever surname you enter, it’s “in the database” — this is meant to convince you to send the SMS.
  • According to a reader, the operator explained that the SMS costs 50 UAH plus the Pension Fund levy — which is why about 53–54 UAH disappears from the balance.

How to get your money back

If the money has already been charged:

  1. Call your operator’s contact center and ask which company owns the short number and what the charge was for.
  2. File a written complaint with the operator (on its website or at a service center): give the number, date and amount, and say the price wasn’t clearly shown.
  3. If the operator refuses, you can file a report with the police.

Readers did get their money back this way: one got 54 UAH returned to his balance after a complaint, another described his correspondence in detail on a forum. But the best thing is to search the internet for any short number before sending an SMS to it.

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